Super - Outage affecting payments – Incident details

All systems operational

Outage affecting payments

Resolved
Major outage
Started over 1 year agoLasted about 3 hours

Affected

Payments

Major outage from 8:07 AM to 9:17 AM, Operational from 9:17 AM to 9:17 AM, Major outage from 9:17 AM to 9:19 AM, Operational from 9:19 AM to 9:43 AM, Degraded performance from 9:43 AM to 10:40 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We're still seeing degraded performance which our third party are investigating.

  • Monitoring
    Monitoring

    Our third party have implemented a fix which we're monitoring

  • Investigating
    Investigating

    We are currently investigating an issue with one of our third parties which is affecting payments on the SuperPayments network.